On a recent weekday, some of our services became temporarily unavailable. We want to be open about what happened, why it happened, and what we have changed since.

The issue was caused by an unexpected surge in traffic that overwhelmed part of our infrastructure. Our team identified the root cause within the hour and restored service as quickly as possible.

Since then we have added monitoring, expanded capacity, and improved our incident response. We're sorry for the inconvenience and thank everyone who reported the problem and helped us fix it.